Save time, find inefficiencies and help customers with Node14’s online service tracking software.
Tuesday, 12/05/2023 @ 02:09 AM
Central Standard Time
Your order has been remanufactured. Soon we will begin our quality assurance process to make sure your order is perfect!
How many emails and phone calls do you get about order statuses each day?
Many business owners commit 40% of their day communicating updates to their customers. Is this a good use of your valuable time?
Does Your Email Look Like This?
A Ton Of Customer Emails
Customers Checking On Orders
Answering The Same Questions
Does Your Solution Look Like This?
Doesn't Allow For Reporting
Incorrect Or Missing Data
Your customers are notified automatically via email and/or text message about various stages of order production as they occur in real time!
That could be annoying! - Jobs can be configured so that only certain milestones trigger notifications. Additionally customers can unsubscribe from notifications at any time.
Internal Job Monitoring
Additionally and automatically allows business owners to monitor and report on the production pipeline's entire and individual stage efficiency.
How is that possible? - Each stage of a job is time tracked. In addition to using this data for notifying customers, we also log it for internal reporting.
A Snap To Use
Enjoy simple interfaces, incredible reporting and best in class software engineering specifically tailored to the service industry.
But my business is unique... - The service tracking system has many different configuration options to accommodate nearly any service style business. However, in the event that you need something super specific, you can work with Node14’s engineers to create something just for you!